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Special Orders

Don't see the frame you're looking for on our website? We can order any style frame from our collections even though we may not have it on the website. If they still have it available, we can get it! We want you to have your new look just as much as you do. Contact us and we will be happy to tell you the availablity of your desired frame.

Online Ordering Availability

Please know that we are just as eager to fulfill your order as you are to receive it. Even though we have the image of the frame available to purchase on our website does not necessarily mean we have the frame in stock and ready to ship. If a frame should need to be special ordered it can take from 3 days to 4 weeks for our boutique to receive, depending on the availability of the item and the designer. In some instances newly released, back ordered or special/limited edition frames can take up to 4-6 weeks, sometimes longer depending on their current demand. Custom tailored frames like Gold & Wood PRESTIGE Jewelry Pieces and MATSUDA solid 18k gold frames can take up to 3 months to create as they are custom made to order specifically for each customer.

We always encourage everyone to contact us first to check frame availability prior to ordering, especially if you need your new glasses by a particular date. We are here to answer any questions you have by phone during business hours or by email at every waking hour.

Which Eyewear Collection Do YOU Like?

We are always looking for the next luxury eyewear collection to have on our online store. If there is a unique collection that you would love to see on our website, please let us know. Your feedback and opinions are very important to us. Please email us with any suggestions. Thanks!

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