Have a question, want some info, need help placing an order or just want to talk to someone? We are always here to answer your question and concerns. Thanks to technology, our customer service team will get your email instantly on their phone, wherever they are, at every waking hour. Please contact us and we will be happy to help you right away. Thank you for shopping at LuxuryEyesite.com!
Monday: By Appointment
Tuesday - Friday: 11 - 7 CST
Saturday: 11 - 5 CST
Sunday: 11 - 3 CST
When we make your new prescription lenses you automatically receive a 1 year lens warranty for a one-time replacement of your lenses, at no charge. Adding an Anti-Reflective Coating will offer you an additional 1 year of coverage. This does not cover you for negligence against your lenses. NOTE: Warranty lens replacement is only for the original prescription used at the time of purchase.
If you receive your new prescription lenses and they are not correct in any way, we stand by our work, and will remake them for no charge within 30 days. This will not go against your warranty and additional shipping fees will not apply.
Interested in any particular style or color from our selection of designers? Need help placing an order? Just ask. We can order any style frame from our designers even though we may not have it on the website. We want you to have your new look just as much as you do. Most special orders take 3 days to 2 weeks depending on the designer as our frames are handmade. Contact us and we will be happy to tell you the availablity of your desired frame.
We are always looking for the next luxury eyewear collection to have on our online store. If there is a unique designer that you would love to see on our website, please let us know. Your feedback and opinions are very important to us. Please email us at with any suggestions. Thanks!